TimelyCare
TimelyCare is the only virtual health and well-being provider that offers a complete care solution for campus health. As a partner, they strive for innovation, collaboration and growth, while scaling to meet your campus’s needs and improve healthcare for students.
Agreement Number
#0001-1615Category
-Current Term
7/1/2025 - 6/30/2028Max Term
6/30/2030
Contact Information
Additional Resources
Meet TimelyCare Video
Diablo Valley Case Study
Read the Case StudyWhat Students Aren't Telling Us Report
Read the ReportTimelyCare + FCCC Partnership
Learn MoreProducts and Services offered by TimelyCare
Behavioral Care and Complete Care Bundles
Choose from these tailored configurations to meet your campus needs and budget:
• 3% Population Cap: Sessions capped to serve 3% of your student population annually.
• 10% Population Cap: Sessions capped at 10% of your student population, perfect for those seeking budget certainty with rollover coverage.
• All Students Option: All students, per-student/per-year.
Extra Capacity Roll-Over
For customers opting for the 10% bundle, any unused visits will roll over to the next year—up to 5% of the total annual sessions—providing flexibility.
Customization Discounts
Add a la carte options–such as Psychiatry, Success Coaching, or Health Coaching–to your Behavioral or Complete package and save!
• 2-3 Additional Services: Get a 4% discount on your entire package.
• 4+ Additional Services: Save a generous 8% discount on your overall package cost.
Add Support for Faculty and Staff
Investing in your staff’s mental health builds a stronger community. TimelyCare has packages that extend services beyond students to help faculty and staff thrive.
Our offerings for faculty and staff include:
• Tailored Resources: Unique digital tools focused on faculty and staff well-being.
• Private Peer Community: A separate, supportive space for faculty and staff.
• Aggregated Reporting Only: No individual session information is shared back to the school.
About TimelyCare
TimelyCare is a clinically accountable virtual care provider built specifically for education. Trusted by nearly 500 campuses across the U.S., TimelyCare combines URAC-accredited clinical standards with a measurement-based approach and a partnership-first model to help institutions champion well-being with clarity, accountability, and real-world impact. Through a seamless, easy-to-access platform, TimelyCare offers a comprehensive range of services, including a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. TimelyCare drives clinically validated improvements in depression and anxiety, supporting healthier learning environments.