Ocelot is an education technology company operating for over 17 years and serving more than 390 higher education clients. Schools choose Ocelot to promote student self-service, reduce phone calls, improve customer service, increase student retention, and provide information students need to be successful.
Products and Services offered by Ocelot
Campaigns empower departments to reach prospective and current students, plus alumni, via text. With a 98% open rate, Campaigns ensure these messages are received so schools meet enrollment, retention, and success targets.
Ocelot’s chatbot platform combines AI and Live chat experiences for 24/7 virtual service and support, so students get the help they need anytime on any device. Multilingual capabilities (with 50+ BLEU scores) further scale the personal touch.
Sync with SIS, Zoom, Microsoft Teams, and more for personalized AI responses and adding the human touch.
Ocelot is an education technology company headquartered in Boulder, CO. We have been educating students and supporting staff for over 17 years. Schools choose Ocelot to promote student self-service, reduce phone calls, improve customer service, increase student retention, and provide information students need to be successful. We have over 390 higher education clients covering all types of institutions.
We have a client retention rate of over 96% year over year. We are passionate about exceeding our clients’ expectations. Our growth comes from the strong endorsement of our raving fan clients. We are always delighted to connect prospective customers to clients who can share why they chose Ocelot’s chatbot and the value they derive from the product.
Since 2018, Ocelot has launched over 200 chatbots for colleges, with 25 slated to launch in the next 6 weeks. This is the largest network of higher education chatbots anywhere in the US. Gartner estimates 85% of customer interactions will soon be handled by chatbot. We are at the forefront of this trend for higher education.