TimelyCare Webinar: When Care Works – Proven Partnership for California Campuses
California campuses are confronting escalating student mental health needs, limited staff capacity, and heightened accountability for measurable results, all in an environment where every dollar must deliver impact.
TimelyCare invites you to join experts in this one-hour webinar for a candid, practical conversation about what it looks like when care truly works. You will hear from Dr. Satinder Gill from Loyola Marymount University about their partnership experience with TimelyCare, the challenges they were solving, and the outcomes they’ve seen since implementation.
In addition, TimelyCare leaders will review the current CollegeBuys contract structure and provide visibility into product innovations designed to expand impact across the student experience, including enhanced basic needs, after hours, and Spanish-language access.
Speakers
Dr. Satinder Gill
Director of Student Psychological Services, Loyola Marymount University
Satinder Gill, Psy.D. ABPP is a board certified licensed clinical psychologist with over 15 years of experience working within higher education institutions providing oversight and administrative direction for mental health programs, directing program development and outreach efforts and providing culturally responsive, evidence-based psychotherapy, diagnostic psychological assessments for disabilities and psychiatric conditions, violence risk assessments and crisis management services.
Michelle Lanter Smith
Chief Marketing Officer, TimelyCare
Michelle Lanter Smith is Chief Marketing Officer at TimelyCare, where she leads marketing strategy in support of the company’s mission to improve the health and well-being of students nationwide. She partners closely with higher education leaders to elevate institutional visibility, strengthen student engagement, and demonstrate measurable impact across mental health, medical, and student success services.
A four-time Chief Marketing Officer and Golden Globee Award winner, Michelle brings deep experience building high-performing marketing organizations that drive sustainable growth and long-term institutional partnerships. Throughout her career, she has transformed marketing functions into strategic, data-driven engines that align brand, demand generation, product marketing, and customer experience around clear outcomes.
Michelle has led diverse, global teams and has extensive experience supporting technology-enabled service organizations as they scale. Her work focuses on aligning marketing strategy with institutional priorities—access, retention, student success, and health equity—while ensuring clear value communication to campus stakeholders.
Jay Scheinberg
AVP of Strategic Partnerships, TimelyCare
As Associate Vice President of Strategic Partnerships at TimelyCare, Jay leads the State Higher Education System strategy within the Growth Strategy & Partnerships team, working at the system and state levels to accelerate initiatives that expand equitable access to mental health and well-being services for students. One of TimelyCare’s original team members, Jay drives state-level and institutional partnerships, designs and implements on-demand virtual care services supported by customized, population-based aggregate cost models, and collaborates with state legislators and higher education systems to build scalable, sustainable models for student health.
Janelle Watson
Sr. Product Marketing Manager, TimelyCare
Janelle Watson is a results-driven product marketing leader with over twelve years of experience bringing high-impact products to market across SaaS, fintech, insurance, and consumer brands. Now Sr. Product Marketing Manager at TimelyCare, she specializes in translating deep customer insights and competitive intelligence into sharp positioning, standout go-to-market strategies, and measurable growth. Janelle has led launches that exceeded lead goals and accelerated segment growth, partnering cross-functionally across product, sales, and executive teams to turn strategy into execution.
Chanel Matta-Ortiz
Associate Dean of Student Success at Palo Alto University
Chanel Matta-Ortiz has spent the last decade working professionally at institutions including University of Pennsylvania, University of California, Berkeley, and the San Francisco Art Institute. She currently serves as the Associate Dean of Student Success at Palo Alto University (PAU) where she oversees student support, accessible education, and various elements of student leadership and engagement. Prior to joining PAU in 2023, Chanel served as the Director of Health & Wellness Initiatives at Northeastern University, Oakland (formerly Mills College) managing and promoting resources such as the campus health center, basic needs pantry, wellness vending machines, as well as the relationship with TimelyCare. With a master’s degree in Higher Education and Student Affairs from the University of San Francisco, Chanel credits a focus on culturally competent, trauma informed well-being support to all aspects of Student Success.