Nelnet Webinar: Managing Past Due Balances, Enrollment Challenges, and Registration Holds/Drops coming out of COVID—An LA and SD Story
The Los Angeles Community College District (LACCD) and San Diego Community College District (SDCCD), in partnership with Nelnet Campus Commerce, have blazed a trail in student financial management. They’ve moved beyond traditional collections and registration holds, pioneering a groundbreaking, comprehensive solution that truly understands the complexities of student needs.
Join Nelnet for this 45-minute webinar to discover how this innovative collaboration is fostering a more equitable and efficient approach to student collections and continued enrollment, ultimately creating a sustainable educational environment for all.
What we’ll cover:
- The Challenge: We’ll begin with an overview of the initial hurdles both districts faced in managing accounts receivable and enrollment, particularly in the wake of recent shifts brought on by COVID-19.
- A Collaborative Partnership: Learn how LACCD, SDCCD, and Nelnet united to align their goals, developing a flexible, student-centered payment plan that prioritizes student success.
- Innovative Solutions in Action: Dive into the specific processes and cutting-edge technology used to automate payment options for students with past-due balances. See how this enables them to quickly regain eligibility for enrollment and continue their educational journey.
- Transformative Results: We’ll share the remarkable outcomes, including six and seven-figure collections within months of going live. This success was achieved by offering students easy, flexible, and often tailored solutions to meet their unique financial situations.
Don’t miss this opportunity to explore how one creative and innovative solution can pave the way for a brighter financial future for community college students.
Speakers

Rogé Karma
Business Development Executive, Nelnet Campus Commerce

Nyame-Tease Prempeh
Director of Accounting, Los Angeles Community College District
