Civitas Learning Webinar: One Step at a Time – How to Level Up Your Student Success Strategy with a Phased Adoption Model

Date: December 11, 2025
Time: 10:00 am - 11:00 am
Location: Virtual

Investing in student success technology, like the Civitas Learning Student Impact Platform, is a significant strategic undertaking. However, attempting a full-scale implementation all at once can often create a barrier to adoption and stall progress toward institutional goals.

Join Civitas Learning and our panel of experienced institutional leaders from California Community Colleges to explore a proven, phased approach to platform adoption and change management. In this one-hour webinar, you will hear how two institutions, despite being at different stages of their journey and facing unique challenges (including overcoming a bumpy start and navigating complex change management environments), successfully implemented a phased strategy to realize the full value of their investment in student success software:

  • Starting Small to Win Big: Learn how to intentionally begin with a single team or one key capability to build a coalition of the willing and demonstrate early success.
  • Intentionally Leveling Up: Discover actionable strategies for scaling adoption, from expanding key features like early alerts into new departments and integrating them with existing tools, to leveraging Multi-Outcome Insights for executive teams.
  • Creating a Unified Playbook: Understand how to move from scattered efforts to a cohesive, campus-wide approach, utilizing the Student Impact Platform to drive coordination, establish a “same playbook,” and use a singular tool across multiple offices for more proactive and effective student support.

Attendees will leave with practical takeaways on how to structure a focused, phased rollout that reduces staff friction, drives campus-wide buy-in, and maximizes the return on investment (ROI) in their student success initiatives.

Speakers

Dr. Chelsy Pham

Vice President of Information Technology Resources at Hartnell College


Dr. Ricardo Marmolejo

Dean of Student Services at San Joaquín Delta College

Dr. Mark Figueroa

Associate Vice President of Institutional Effectiveness, Equity and Achievement at San Joaquín Delta College


Robert Freidhoff

Senior Director of Customer Development at Civitas Learning