BlackBeltHelp Webinar: Providing Efficient and Accurate Student Support at a Reduced Cost Through AI Chatbots
Providing timely and effective student support is crucial for student success and institutional growth; however, traditional support models can often be resource-intensive and may not always meet the demands of today’s students. Join BlackBeltHelp and San Joaquin Delta College for a one-hour webinar focusing on how institutions can enhance their student support services using AI-driven chatbots, backed by 24/7 human agents, all while minimizing operational costs.
We will highlight how BBH’s AI-powered chatbot, combined with dedicated agents, has successfully supported students at San Joaquin Delta College. By sharing real-world experiences, we aim to help peer institutions across California Community Colleges understand how these innovative solutions can benefit students, faculty, and staff.
Key Learning Objectives
- How AI-powered chatbots and human agents can streamline student support while reducing costs.
- The benefits of 24/7 support for students, faculty, and staff.
- How cost-effective technology can enhance efficiency and improve student satisfaction.
- Case Study: San Joaquin Delta College’s journey with student support.
Speakers
Dave Marciel
Assistant Director of Information Technology, San Joaquin Delta College
