25th Hour Communications Webinar: Building the Foundation of an ROI Culture that Enhances the Student Experience
Why are students coming to your institution and what makes them stay? A large sampling of prospective students shared with 25th Hour why they started and why they stayed enrolled in college. By a significant margin, their responses indicated that a major reason was great customer service and being offered the resources they needed when they needed them. This brand loyalty results in referrals and recommendations to friends and family, and improved alumni relations.
In partnership with CollegeBuys, please join the 25th Hour Communications marketing experts in this one-hour webinar as we explore the student journey, and how to create teams that build ROI with recruitment, retention, and beyond. Session attendees can learn how Rancho Santiago Community College District, San Jose City College, and Chabot College worked with 25th Hour to build and implement a full call center in 7 days and take away quick-to-implement strategies that produce trackable results in enrollment.
Speakers:
- Crystal Berry
Vice President
Crystal Berry is a national award-winning higher education communications expert and keynote speaker. She serves as the Vice President of 25th Hour Communications, Inc. With more than 20 years of experience in higher education and corporate industries, Crystal leads a team of 18 communications and marketing consultants in servicing 175 clients and DD360 platforms across 15 states. Her notable skills include implementing communications strategies and tactics, paid advertising placement, social media outreach, executive communication, business development, project management, product development, and brand creation and strategy.
- Grant Hubbell
Senior Director
Grant has over 10 years’ experience working as an engineer and developer and has touched on a wide range of projects. He has built several WebApps, e-commerce websites, informational websites, plugins, widgets, custom API’s, custom API integrations and so much more. Grant has helped our education clients inside of WordPress, Drupal, and SharePoint doing things clients didn’t think were possible inside their very restrictive CMS’s. Anything you need in the web universe, Grant can do.